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Training and development

Assignment question:

Comfort Transportation Pte Ltd, commonly known as Comfort, is a taxi company owned by ComfortDelgro Corporation Ltd. With the advent of the sharing economy, Singapore’s taxi industry has been significantly distrupted.

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Kindly follow the following bullet points as headings:

Point 1 – Identification of Business Goals (100 words)

(i) Using publicly available information and data, propose business goals for Comfort that will address the challenges the company and industry as a whole is facing.

*There are detailed information and data about the company and industry

*Business goals are based on the analysis of the researched information and data

*Business goals are S.M.A.R.T

Point 2 – Organisational Training Needs Analysis (200 words)

(ii) Conduct an organisational training needs analysis to determine the knowledge, skills, and attitudes necessary for realizing the business goals proposed in Part (i). Report your findings.

*Choice of analysis method(s) is appropriate and well-considered.

*Analysis method(s) are applied correctly and constantly checked against the business goals.

*Findings of the analysis are closely related to the business goals.

Point 3 – Task (Functional) Analysis (300 words)

(iii) Conduct a task (functional) analysis to determine the observable actions and tacit cognitive functions needed for proficiency (and perhaps even excellence) in the identified job tasks. Report your findings.

*Choice of analysis method(s) is appropriate and well-considered.

*Analysis method(s) are applied correctly and constantly checked against the organisation’s training needs.

*Findings of the analysis are closely related to the organisation’s training needs.

Point 4 – Individual Training Needs Analysis (300 words)

(iv) Conduct individual learning needs analysis to determine the employee’s performance gaps as compared against the findings of the task analysis. Report your findings.

*Choice of analysis method(s) is appropriate and well-considered.

*Analysis method(s) are applied correctly and constantly checked against the task analysis

*Findings of the analysis are closely related to the task analysis.

Point 5 – Identification of Intended Learning Outcomes (300 words)

(v) Based on the findings of the three(3) level of training needs analysis conducted, craft the learning outcomes for the training programme to be designed in Assignment 3.

*Learning outcomes are phrased with an appropriate verb that indicates action to be taken.

*Learning outcomes are critical drawn from the training needs analyses conducted.

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Things to take note:

1) Total of 1200 – 1320 words count.

2) APA format with in-text citations

3) Plagiarism of less than 5%

4) You are required to consult and correctly reference a minimum of 12 different sources of information or more.

5) Viewpoint proffered is clear, coherent and well developed. The author’s voice is recognisable.

6) Evidence cited is relevant and sufficiently supports viewpoint put forth. Evidence cited is recent and from reliable sources.

 

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